Shipping Policy

At Zahira, we understand the importance of delivering your products in the finest condition and on time. Therefore, we have collaborated with some of the most reputed courier partners in the country to seamlessly deliver your products in the best possible duration.

How does the delivery process work?

  1. Once you have placed an order on our website, our system starts processing your order.
  2. Next, your item undergoes a quality check before being handed over to our courier partner.
  3. Your item is securely packed and handed over to our trusted delivery partners.
  4. Then, your item is shipped to your location.
  5. In case your address is not served by our delivery partners, the Zahira team will contact you to find an alternative solution to deliver your order.

What is the estimated delivery time?

  • For domestic orders, it takes about 5-7 days from the time of shipping to reach you. For international orders, it takes approximately 12-15 days. However, a few shipments might experience longer delays.
  • Please refer to the product page for estimated shipping and delivery timelines for both domestic and international orders.
  • The estimated delivery times are indicative, and on some occasions, there might be unavoidable delays beyond our control. We will keep you informed in case of any delays.
  • If you have placed an order with multiple items, please note that your items may arrive in multiple shipments.

How can I track my order?

  • Once your order is shipped, you will receive an email from Zahira with the tracking ID of the respective courier partner. You can simply click on TRACK ORDER and enter your order number or full AWB to check the status of your order.

Are there any shipping charges?

  • Shipping for all orders within India is Free. For international orders under INR 40,000 (approx. USD 500), a shipping charge of INR 2000 per kg (approx. USD 25) applies. Orders above INR 40,000 (USD 500) are shipped free.

Do you provide Cash On Delivery (COD)?

  • Yes, we do provide Cash On Delivery (COD) services. You can pay in cash for your order when the product reaches your home. Please note that COD orders incur a charge of Rs. 120/-.

Note: If we are unable to fulfill the order within 10 days due to any reason, it shall stand canceled.